Holiday Closure Notice

Our office will be closed from 24th December 2025 – 12th January 2026. Orders placed during this time will be processed from 12th January 2026.

Delivery Information

We offer three delivery options for your convenience:

Local pick up: You can choose to collect your order directly from our warehouse. This option allows you to save on shipping costs and provides immediate access to your barber and hairdressing supplies.

Courier delivery: We provide the option to have your order delivered to your preferred address through our trusted courier partners. This allows for fast and reliable delivery right to your doorstep.

Australia Post delivery: If you prefer using Australia Post services, we can arrange for your order to be shipped through their network. This option is great for those who trust Australia Post for their deliveries or prefer using their specific services.

The cost of delivery will vary depending on the size and weight of your order, as well as the delivery destination. During the checkout process, you will be provided with accurate shipping cost estimates for each available delivery option. This way, you can choose the one that best suits your needs and budget.

The delivery time will depend on the delivery option you choose and your location. Here are the estimated delivery timeframes:

  • Pick up in-store: Your order will be available for collection at our store within 1-2 business days after the purchase.
  • Courier delivery: Delivery times typically range between 2-5 business days, depending on your location within our delivery network.
  • Australia Post delivery: Delivery times vary based on Australia Post’s service standards for your particular location.

Please note that these are estimated delivery times and occasional delays may occur due to unforeseen circumstances. Rest assured, we strive to process and deliver your order as quickly as possible.

At the moment, we only offer delivery within Australia. We do not provide international shipping services. However, we are continuously exploring options to expand our shipping capabilities to serve customers outside of Australia in the future.

Once your order has been placed, it may not be possible to change the delivery option. However, if you have any concerns or require assistance, please contact our customer support team as soon as possible. They will do their best to help you with your request.
If you encounter any problems with your delivery, such as a delay, missing items, or damage, please reach out to our customer support team immediately. We will investigate the issue and work towards finding a satisfactory solution to ensure you receive your hairdressing supplies in the best possible condition and within a reasonable time frame. If you have any further questions or need additional assistance regarding our delivery options, feel free to contact our customer support team, and they will be happy to assist you.